MarineMax Hall Marine Columbia has accepted the first Marine Industry Customer Satisfaction (CSI) Dealer Award from the National Marine Manufacturers Association (NMMA). This award is presented to dealerships that provided excellence in customer service for the areas of sales and/or service in the year 2016.
The award honors dealerships that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. MarineMax Hall Marine Columbia is being awarded for having effectively met the needs of their customers and providing them with superior customer service.
The award is derived from the feedback of customers as a part of the overall Marine Industry CSI Program. In 2016, nationally, more than 120,000 boat owners were surveyed, with nearly 40,000 responding.
MarineMax Hall Marine Columbia is at 7459 Broad River Road in Irmo. For more information about the business call 732-1104.
National Marine Manufacturers Association (NMMA) is the leading association representing the recreational boating industry in North America. NMMA member companies produce more than 80 percent of the boats, engines, trailers, accessories, and gear used by boaters and anglers throughout the U.S. and Canada. The association is dedicated to industry growth through programs in public policy advocacy, market statistics and research, product quality assurance and promotion of the boating lifestyle. For more information, visit NMMA.org.